Whether you choose the ebook or the instructor-led course, you will learn...
Negotiation Principles:
Why some things work in a negotiation and why others do not
What you need to have worked out before you start negotiating
Negotiation Psychology:
Personality types (including a psychometric test) and what this says about your negotiation tendancies
Understanding the differences in negotiation style and why your opponent may value different things to you
Negotiation Power:
Where the power in a negotiation comes from, and how you can increase yours
Negotation Ploys:
The tactics you can use to get your vendor to drop their price (or your buyer to raise their offer)
How to respond to these tactics
Dirty tricks you should watch out for
Negotiation Particulars:
How to deal with estate agents
Dealing with builders
In addition, the instructor-led course has an extra session:
Dealing directly with vendors